Coming Soon

Communication Skills
·       Interviewing Skills and Techniques, register now!
·       Making Effective Presentations, register now!
·       Business Writing for Managers and Professionals, coming soon
·       Report Writing for Managers and Professionals, coming soon
·       Revising, Editing, Proofreading, coming soon
·       Successful Letter/Memo Writing, coming soon
·       Writing Effective Business E-Mail Messages, coming soon

Management and Supervision
·       Coping with Change Effective on the Job
·       Excelling as a First Time Supervisor, register now!
·       Fundamentals of Supervision,  register now!
·       Giving Effective On-going Feedback,  register now!
·       Labor-Leadership Development, coming soon
·       Managerial Leadership, register now!
·       Managing for Customer Excellence,  register now!
·       Monitoring Employees’ Performance,  register now!
·       Reporting to Upper Management (Stuck-in-the-Middle),  register now!

Workplace Effectiveness
·       Critical Thinking in Action
·       Creative Problem Solving,  register now!
·       Delegation and Time Management, register now!
·       Effective Disciplinary Action, register now!
·       Influencing without Authority, coming soon
·       Building your Resume, next offering October 2019
·       Effective Meeting Management, register now!
·       Goal Setting

Updated March 31, 2018

Workplace Literacy

The goal of the Education Fund is to provide Local 1180 members with the training they need to advance in their careers, increase their earnings, and enhance their financial security.

The Workplace Literacy Programs offers flexibility-scheduled courses and workshops for members seeking to learn new skills and improve their career prospects.

Our courses in Workplace Effectiveness, Management and Supervision, Communication Skills, and Workplace Computer Skills are designed to provide participants with the opportunity to assess their current skill level and identify areas they would like to improve. 

Our Seminars & Workshops encourage members to address concerns about meeting financial obligations and managing money in order to meet future needs.

Exam Prep Programs are developed on an as-needed basis to assist members in preparing for civil service promotional and open competitive exams.

Classes are conducted on weekday evenings from 6:00 PM to 8:00 PM and/or on Saturdays from 10:00 AM to 2:00 PM, at 6 Harrison Street, New York, NY 10013-2898.
Enrollment closes thirty days before the first class meeting.
Updated March 31, 2018

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To Enroll

Login, using your MMP (Member Management Account), or

Refundable Deposit
Refundable deposit must be received 15 days before the first class meeting.

Make check or money order payable to:

CWA Local 1180 Education Fund

Mail to:

Workplace Literacy Program
attn:  Jocelyn, 4th Floor
6 Harrison Street
New York, NY  10013-2898